Help

What is the Cloud?
What is Boxcryptor?

Install Boxcryptor
Create a Boxcryptor Account
Discover Boxcryptor
Your First Encrypted Folder
How to Encrypt Existing Files

Manage Clouds and Locations

Cloud Storages
Google Drive
iCloud
Network Drives and USB Devices
Custom Locations

Work With Files

On-the-fly Encryption
Encryption and Permission Hierarchy
Work With Your Files
How to Recognize Encrypted Files
Encrypt Existing Files and Folders
Work With Filename Encryption
How to Decrypt Files
On-Demand Files

Share Access to Files

What You Need to Know About Sharing Encrypted Files
Share Files With Boxcryptor Users: Permissions
Sharing Data With Non-Boxcryptor Users: Whisply
Manage Groups
Benefits of Groups

Boxcryptor Protection Feature
Boxcryptor Settings

Boxcryptor Account

Manage Your Account
Restoring Your Password
Manage Your Devices and Sessions
Export Your Keys
Local Account
Where Can I Delete my Account
Refer-A-Friend
Two-Factor Authentication

Who or What is Share-It?
How to Cancel Your Subscription
How to Upgrade Your Account
How to Update Your Payment Method
Where to Enter Your Product Key

Quickstart
Users
Policies
Master Key
Activities
Deployment

FAQ & Troubleshooting

Boxcryptor is Using a Lot of CPU
Boxcryptor is Slow
Icons or the Context Menu are Not Shown
How to Create a Debug Log
What is a FolderKey.bch?
I Cannot Connect to the Boxcryptor Servers
Google Drive Troubleshooting
iCloud Drive Troubleshooting
How Do I Uninstall Boxcryptor?
Where can I download Boxcryptor Classic?
What happens if Boxcryptor goes out of business?
Hidden Preferences
Outdated Clients

Maintenance Window
Changelog
Network Access
Open Source Licenses

Windows

macos

Android

ios

Portable

How can we help you?

In order to streamline our app development, we will drop support for Android 4.4 and iOS 10 in Q1 2019. The mobile Boxcryptor apps will then require at least:

Android 5.0 or newer
iOS 11 or newer

Popular Topics

How to Not Store Your Password

Where to Enter Your Product Key

How to Change Your Payment Details

Work With Your Files

Share Access to Files

Still not using Boxcryptor?

Boxcryptor encrypts your sensitive files and folders in Dropbox, Google Drive, OneDrive and many other cloud storages. It combines the benefits of the most user friendly cloud storage services with the highest security standards worldwide. Encrypt your data right on your device before syncing it to the cloud providers of your choice.

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