- How to Create a Debug Log
- What is a FolderKey.bch?
- I Cannot Move a File to an Encrypted Folder
- My File is Displayed as a Folder
- A Document Does Not Open
- Where can I download Boxcryptor Classic?
- What happens if Boxcryptor goes out of business?
- Advanced Client Configuration
- Outdated Clients
- Discontinued Amazon Cloud Drive Support
- Cannot open some files
App protection prevents unauthorized access to Boxcryptor.
If this feature is activated, you can set several authentication methods. You have to authenticate yourself with a set method to use Boxcryptor.
You can enter an invalid authentication up to five times. If you fail to authenticate yourself, you have to enter your Boxcryptor password or reset Boxcryptor to factory settings.
These are the authentication methods you can choose from:
- 4-digit PIN code: When set, you have to enter a 4-digit PIN code.
- Password: When set, you have to enter your Boxcryptor password.
- Touch ID: When set, the user must provide his or her fingerprint by using the device’s fingerprint sensor. This feature is only available on devices that support Touch ID.
- Face ID: When set, the user must hold the device in portrait or landscape mode (on iPad) and glance at it. This feature is only available on devices that support Face ID.
Boxcryptor requires the user to enter the secret after it went to the background and it has been inactive for a certain amount of time.
The amount of time can be changed in the settings. Choose a timeframe from Immediately up to Five Minutes here: Settings → Security.
General In the Boxcryptor settings you can enable to apply filename encryption for each newly created file. Additionally, you can choose to display system files and hidden files.
Cache Boxcryptor caches your downloaded and decrypted files for faster access, or for when you are working offline. However, you can manage the available disk-space of this cache and manually clear it.
Changing these settings may cause unwanted behavior of Boxcryptor. Please do not change these unless you are an experienced user.