- How to Create a Debug Log
- What is a FolderKey.bch?
- I Cannot Move a File to an Encrypted Folder
- My File is Displayed as a Folder
- A Document Does Not Open
- Where can I download Boxcryptor Classic?
- What happens if Boxcryptor goes out of business?
- Advanced Client Configuration
- Outdated Clients
- Discontinued Amazon Cloud Drive Support
- Cannot open some files
Quickstart
Are you ready to secure your cloud storage? This guide helps you to get started with Boxcryptor and your cloud storage service.
Install Boxcryptor
System Requirements: Requires iOS 11.0 or later. Boxcryptor for iOS is compatible with iPhone, iPad, and iPod touch.
To install Boxcryptor, download the Boxcryptor app from the App Store.
On iOS, you do not have to install your cloud provider’s app, because we are able to directly connect with your cloud provider. If you have your provider’s app installed, you can safely remove it after you set up Boxcryptor.
Create a Boxcryptor Account
We strive to make managing encrypted files as simple as possible. Just set up your Boxcryptor account and we handle all the difficult operations that come with encryption for you.
- Start Boxcryptor.
- Click on create account.
- Follow the wizard to finish the account creation.
Create a password that you can remember, or store the password in a secure place, for example a password manager. Boxcryptor is a zero knowledge encryption software, therefore we cannot restore your password.
If you lose your password, your data will be lost irrevocably.
Due to restrictions from Apple, it is not possible to create a Boxcryptor account within the iOS app. Before using Boxcryptor for iOS, you must first create your account on our web interface.
Discover Boxcryptor
Once you have installed Boxcryptor and signed in with your account, you can add your cloud provider and start browsing your files.
From now on, you can use Boxcryptor to work with your files in the cloud. The app connects with your cloud provider and takes care of uploading and downloading files, as well as decryption.
Small badges mark the files and show you whether a file or folder is encrypted 
.
You will be able to use Boxcryptor directly from within other apps, such as Word or Pages. For instance, if you want to edit a Word file, open Word → select More on the Open tab, → Locations → select Boxcryptor.
Your First Encrypted Folder
All files and folders that you add to an encrypted folder in Boxcryptor will be encrypted automatically. If you are new to Boxcryptor and do not have any files in your cloud yet, this is how you get started.
1. Open the Boxcryptor app.
2. Go to your cloud provider in the Boxcryptor app.
3. Tap on the 
to start the Operation Mode.
4. Tap on New Folder. On iOS, all newly created folders are encrypted per default.
5. Enter a name for your new folder.
6. Upload files or photos to the folder. All files will be encrypted automatically.
How to Encrypt Existing Files
Encrypting existing files is currently not possible with Boxcryptor for iOS. Please use Boxcryptor for macOS, Boxcryptor for Windows or Boxcryptor Portable to migrate and encrypt your existing files.