- Boxcryptor is Using a Lot of CPU
- Boxcryptor is Slow
- Icons or the Context Menu are Not Shown
- How to Create a Debug Log
- What is a FolderKey.bch?
- I Cannot Connect to the Boxcryptor Servers
- Google Drive Troubleshooting
- iCloud Drive Troubleshooting
- How Do I Uninstall Boxcryptor?
- Where can I download Boxcryptor Classic?
- What happens if Boxcryptor goes out of business?
- Advanced Client Configuration
- Outdated Clients
- Cannot open some files
- Legacy System Extension
- Apple Chip-Support
Are you ready to secure your cloud storage? This guide helps you to get started with Boxcryptor and your cloud storage service.
System Requirements: Requires macOS 10.14 or later. Please note that we do not officially support beta versions of macOS. New versions of macOS, however, will be supported by Boxcryptor as soon as they have been officially released by Apple, sometimes even a bit in advance.
To install Boxcryptor on your Mac, follow these steps:
- Install the desktop application of your cloud provider.
- Download Boxcryptor for macOS.
- Open the downloaded installer file.
- Drag and Drop the Boxcryptor icon to the Application folder.
System Extension Required Boxcryptor contains a system extension which is required to provide the Boxcryptor drive. As system extensions are blocked in macOS 10.13 and newer by default, you must allow loading system software from developer "Benjamin Fleischer" on first start. Benjamin is the maintainer of the open source system extension used by Boxcryptor.
On first start, Boxcryptor will ask you to finish the installation by entering the credentials of your macOS account with admin privileges. These are not your Boxcryptor credentials.
Create a Boxcryptor Account
We strive to make managing encrypted files as simple as possible. Just set up your Boxcryptor account and we handle all the difficult operations that come with encryption for you.
- Start Boxcryptor.
- Click on create account.
- Follow the wizard to finish the account creation.
Create a password that you can remember, or store the password in a secure place, for example a password manager. Boxcryptor is a zero knowledge encryption software, therefore we cannot restore your password.
If you lose your password, your data will be lost irrevocably.
Once you have installed Boxcryptor and signed in to your account, you can access the Boxcryptor drive.
Boxcryptor will automatically add all installed cloud providers to the drive. From now on you can find all your clouds here. The drive acts like a layer on top of your existing files. It enables you to view, edit, and save your encrypted files on-the-fly.
Small icons mark the files, and show you whether a file or folder is encrypted or not .
Note: You can open your Boxcryptor Drive by clicking on the Boxcryptor logo in your menu bar, in the Finder sidebar or on your Desktop.
Your First Encrypted Folder
All files and folders that you add to an encrypted folder in Boxcryptor will be encrypted automatically. If you are new to Boxcryptor and do not have any files in your cloud yet, this is how you get started. 1. Open the Boxcryptor Drive. 2. Open the cloud provider’s folder in the Boxcryptor drive. 3. Right-click into the folder → New Folder. 4. Click yes to confirm that you want to create an encrypted folder. 5. Add files to the folder and all files will be encrypted automatically.
How to Encrypt Existing Files
If you already have files and folders in your cloud, Boxcryptor can encrypt these existing files as well.
- Go to your Boxcryptor drive.
- Right-click on a file or folder → Boxcryptor → Encrypt.
- Wait for your cloud provider’s sync client to sync everything.
To prevent sync conflicts when encrypting existing folders, Boxcryptor will create a new folder with the suffix _encrypted and move your existing files into this new folder. The suffix can be safely removed after the folder has been synced by your cloud storage provider.