- How to Create a Debug Log
- I Cannot Move a File to an Encrypted Folder
- This Application Requires a Java Runtime Environment
- USB Flash Drive Support
- Where can I download Boxcryptor Classic?
- What happens if Boxcryptor goes out of business?
- Outdated Clients
- Cannot open some files
- Known Limitations
- What is a FolderKey.bch and a .bclink file
- Recover Account Access if Second Factor (2FA) is Lost
About
Maintenance Window
In order to constantly improve our service and to keep our servers up-to-date, we regularly maintain our infrastructure. Tasks which might have an impact on the availability of our service will be conducted in weekly maintenance windows at the following time:
Every Monday, 00:00 - 02:00 UTC+1 (4pm - 6pm UTC-7)
We do our best to provide a high availability of our service, but during these two hours access to our servers might be degraded and/or even unavailable. Boxcryptor has been designed in such a manner, that access to our servers is not required for the regular usage of our client software. As outlined in our Technical Overview (chapter Why and when Boxcryptor requires an internet connection), only the following actions require an active connection to our servers:
- Creating a Boxcryptor account
- Setting up a new device
- Sharing access to a file or folder
- Account syncing
If you are already signed in with your Boxcryptor account on a device, you are always able to access your encrypted files regardless of your internet connection or availability of our servers.
Changelog
Version 2.36.309 (2022-06-08)
- Minor bug fixes and improvements
Version 2.35.308 (2021-12-13)
- Support new MagentaCLOUD
Version 2.34.307 (2021-10-08)
- Minor bug fixes and improvements
Version 2.33.304 (2020-10-02)
- Fixed: Dropbox Login
- Minor bug fixes and improvements
Version 2.32.299 (2020-08-12)
- Minor bug fixes and improvements
Version 2.31.296 (2020-03-11)
- Fixed: Dropbox Login
- Minor bug fixes and improvements
Version 2.30.288 (2018-07-12)
- Minor bug fixes and improvements
Version 2.29.281 (2018-05-24)
- Updated: Privacy Policy
Version 2.28.280 (2018-05-11)
- Added: Dropbox Team Space support
- Added: Enter Sharepoint Site URL
- Minor bug fixes and improvements
Version 2.27.260 (2018-02-26)
- Added: ownCloud support
- Added: Nextcloud support
- Added: Automatic proxy detection
- Fixed: Proxy connections
- Minor bug fixes and improvements
Version 2.26.239 (2017-12-18)
- Minor bug fixes and improvements
Version 2.25.238 (2017-12-13)
- Improved: Faster Startup
- Minor bug fixes and improvements
Version 2.24.237 (2017-11-28)
- Fixed: Dropbox authentication
- Fixed: Google Drive 2-Step Verification
- Fixed: Local Storage on Windows
- Minor bug fixes and improvements
Version 2.23.228 (2017-11-07)
- Improved: Storage Provider Communication
- Improved: Orange Authentication
- Fixed: Telekom Secure Data Drive
- Minor bug fixes and improvements
Version 2.22.226 (2017-09-11)
- Fixed: Google Drive authentication
Version 2.21.225 (2017-09-07)
- New: Major redesign of the user interface for creating accounts and signing in
- New: Nutstore support
- Improved: Storage provider error messages
- Improved: Package size on Windows and Linux
- Minor bug fixes and improvements
Version 2.20.209 (2017-07-17)
- New: Google Team Drives support
- Minor bug fixes and improvements
Version 2.19.208 (2017-06-30)
- New: OneDrive for Business Germany support
- Minor bug fixes and improvements
Version 2.18.196 (2017-04-11)
- Fixed: OneDrive upload
- Fixed: CloudMe sign in
- Fixed: Egnyte listing
- Minor bug fixes and improvements
Version 2.17.195 (2017-03-28)
- New: mail.ru Hotbox support
- Improved: Network stability
- Improved: App Unlock experience
- Minor bug fixes and improvements
Version 2.16.192 (2017-03-01)
- Fixed: Store dpi settings
- Fixed: Read PAC configuration
- Improved: Russian Texts
- Improved: Speed & Stability
- Minor bug fixes and improvements
Version 2.15.183 (2017-01-19)
- Fixed: Create Account screen
Version 2.14.182 (2017-01-18)
- New: Orange Cloud support
- Fixed: Box & hubiC download
- Improved: General app speed
- Minor bug fixes and improvements
Version 2.13.175 (2016-12-02)
- Fixed: Proxy Authorization
- Fixed: Context Menu not showing
- Fixed: Run Portable on USB Sticks
- Minor bug fixes and improvements
Version 2.12.174 (2016-11-17)
- Improved: Browsing experience
- Fixed: Amazon Cloud Drive issues
- Fixed: Linux launch script
- Minor bug fixes and improvements
Version 2.11.170 (2016-11-03)
- New: SharePoint Online support
- Improved: Yandex support. Please re-add your account
- Minor bug fixes and improvements
Version 2.2.410.162 (2016-09-12)
- New: Support for Encrypt, Decrypt, Download, Upload, Copy, Move, Rename on multiple files and directories
- Improved: Major stability and performance improvements
- Major internal code improvements
- Minor bug fixes and improvements
Version 2.1.409.160 (2016-08-25)
- Improved: Dropbox support
- Improved: Network stability
- Fixed: OneDrive (for Business) listing of folders with many entries
- Fixed: mailbox.org Drive WebDAV url
- Minor bug fixes and improvements
Version 2.1.408.159 (2016-07-28)
- New: Favorites
- New: Boxcryptor color
- New: "Show password" button
- Improved: Faster and more stable sign in
- Improved: Telekom MagentaCLOUD support. Please re-add your account
- Fixed: File caching issues
- Fixed: Filename and permission inheritance
- Fixed: OneDrive (for Business) shared folders access
- Minor bug fixes and improvements
Version 2.1.407.158 (2016-05-13)
- New: hubiC support
- Improved: Strato HiDrive support. Please re-add your account
- Removed: Barracuda Copy support
- Fixed: OneDrive (for Business) issues
- Minor bug fixes and improvements
Version 2.1.407.157 (2016-04-11)
- New: Master Key support
- New: Add license to local key files
- Improved: OneDrive (for Business) support. Please re-add your OneDrive (for Business) account
- Fixed: Russian language not encoded correctly
- Fixed: Proxy settings windows
- Removed: Filespots support
- Minor bug fixes and improvements
Version 2.1.407.155 (2016-02-29)
- Added: Show dialog before delete
- Fixed: Telekom Mediencenter is now MagentaCLOUD
- Minor bug fixes and improvements
Version 2.1.407.154 (2015-11-18)
- Added: Drag & Drop
- Added: Custom proxy settings
- Minor bug fixes and improvements
Version 2.1.405.117 (2015-08-19)
- Fixed: Email validation doesn't permit domains with more than 4 chars
- Fixed: Cannot add CloudMe provider
- Fixed: OneDrive for Business now responds when entered a wrong domain
Version 2.1.403.112 (2015-06-24)
- Improved: Now uses the default system proxy
- Fixed: In some cases a local key file could not be open or created
Version 2.1.401.106 (2015-05-26)
- Improved: Self-signed certificates
- Added: Amazon CloudDrive
Version 2.1.201.72 (2015-01-30)
- Our Boxcryptor Portable version is now in beta stage!
- Initial Release
Network Access
Boxcryptor requires that certain servers can be accessed via the internet. If you have network restrictions in place, please make sure to allow connections from Boxcryptor to the following domains, ip addresses, ports and protocols:
Domain: www.boxcryptor.com
Port: 443
Protocol: HTTPS
IP Adresses: 136.243.125.201, 148.251.224.98, 188.40.161.200
Domain: api.boxcryptor.com
Port: 443
Protocol: HTTPS
IP Addresses: 136.243.125.202, 148.251.224.99, 188.40.161.201
Domain: whisp.ly
Port: 443
Protocol: HTTPS
IP Address: 188.40.161.203
If you are using our LDAP / Active Directory synchronization feature, please make sure that your directory server can be reached from the following subnets: 136.243.125.192/28
, 148.251.224.96/28
, 188.40.161.192/28
.
Please note that these domains and also ip addresses might be subject to change in the future.
Open Source Licenses
We use open source software in many situations: across platforms in the Boxcryptor apps, in the Boxcryptor Crypto Server, and for boxcryptor.com. Follow the links below to view the list of open source projects and their licenses used in the corresponding applications: